Recent projects
Optimising Digital Self-Service interactive tool
Reducing costly call centre volume through information architecture and content design transformation at a service level.
Enhancing data solutions database
Architecting an AI-powered document search platform for teams handling high volumes and sensitive information.
Deposit Protection Engine redesign
Designing free and data accurate interactive tool serving real-time deposit protection engine for UK consumers.
Prior to FSCS (2019)
Navigate through previous projects I worked on in previous companies. My time spanned working in creative agency working on the Samsung EU & UK account followed by my time at an industry leader in Managed Service Provision and Services Procurement.
2018 – 2019
Job search project
Impellam
UX Research | UX Design | UI Design
Unbox your music
Cheil/Samsung UK
UX, UI
2017 – 2018
Customer Support Network
Cheil/Samsung UK
Research, UX, UI, Pitch
Kids Mode
Cheil/Samsung EU
UX,UI